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How SELENA, OOO handles personal information and verification data

This Privacy Policy describes what categories of data SELENA, OOO may process, the business and legal reasons for that processing, how long records may be retained, and the choices available to service users.

1. Scope and purpose

SELENA, OOO processes personal information only as necessary to operate its service, support financial interactions, verify identity, protect against fraud, and meet legal or regulatory obligations.

2. Categories of data we may collect

Contact and profile data

  • Name and surname.
  • Email address, including hashed email where required for technical workflows.
  • Phone number, including hashed phone number where applicable.
  • Residential, mailing, or business address and similar identifying details.

Financial and application data

  • Payment details, bank information, and other payout or repayment identifiers.
  • Credit information, income details, liabilities, and application-related financial records.
  • Operational records connected with service use, support requests, or repayment handling.

Identity verification and face data

  • Selfie images and document images uploaded during verification.
  • Verification outcomes confirming whether the submitted image matches the application data.

Face data is used only within the verification flow and is not taken from unrelated device activity or third-party apps.

3. How data is used

  • To authenticate users and provide requested digital financial-service functionality.
  • To process transactions, repayment actions, service events, and related communications.
  • To prevent fraud, protect platform security, and investigate suspicious activity.
  • To satisfy legal, compliance, accounting, and consumer-protection requirements.
  • To maintain service quality, resilience, and operational performance.

Face data is used strictly for identity verification and anti-fraud checks linked to the application process.

4. Disclosure to third parties

SELENA, OOO does not sell or rent personal data. Limited disclosure may occur only when necessary:

  • To vetted vendors supporting payments, hosting, verification, fraud prevention, or security functions under contractual safeguards.
  • To regulators, courts, or law enforcement authorities when required by applicable law or binding request.
  • Within a merger, acquisition, or corporate restructuring, provided the transferred data remains subject to substantially similar protections.

Face data is not disclosed for advertising or unrelated analytics purposes.

5. Retention and deletion

  • Account and service records may be retained as long as reasonably necessary for operations and recordkeeping obligations.
  • Financial records may be preserved for the periods required by law or regulation.
  • Face data is retained for 30 days from collection and then securely deleted unless a longer retention period is legally required.

6. Security measures

  • Protected transport and storage for sensitive information.
  • Role-based access restrictions and internal control procedures.
  • Monitoring, audit, and incident-response practices designed to reduce security risks.
  • Technical and organizational safeguards to prevent unauthorized access or misuse.

7. User rights

Subject to applicable law, users may have rights to access, correct, delete, or restrict the processing of their personal information. Requests may be sent to contact@sselena.click.

8. International processing and third-party services

Some service functions may involve external payment, verification, or infrastructure providers. Data may be processed in jurisdictions with different legal regimes, subject to this Policy and applicable law.

9. Children's privacy

The service is not intended for children under 13. If you believe information from a child was submitted, please contact contact@sselena.click.

10. Policy updates

SELENA, OOO may revise this Privacy Policy to reflect legal updates, operational changes, or security improvements. The latest published version replaces earlier versions.